Privacy Policy

Last updated: July 2026

Véloura is committed to protecting your personal data. This policy explains how we collect, use, and protect information when you use our website or purchase our products.

Information we collect

We collect information you provide directly (name, email, shipping address, payment details) and data gathered automatically (device info, browsing behaviour, IP address) when you visit our site.

How we use your information

We use your data to: process and fulfil orders; send order updates; send marketing emails if you opt in; improve our website and products; prevent fraud; and comply with legal obligations.

Legal basis for processing (GDPR)

We process your data based on: contract performance (order fulfilment); legitimate interests (fraud prevention, service improvement); consent (marketing emails, analytics cookies); and legal obligations.

Data sharing

We share data with payment processors, shipping carriers, email marketing providers, and analytics platforms. We do not sell your personal data.

Data retention

We retain personal data as long as necessary, typically 7 years for financial records as required by law.

Your rights

Under GDPR you have the right to access, correct, delete, or port your data, and to restrict or object to processing. Email privacy@veloura.com to exercise any right.